Piece Together Services is committed to complying with the terms of General Data Protection Regulation (GDPR) and the responsible and secure use of your personal data. The service has an authentic interest in processing personal data to provide Counselling and EFT services. The purpose of this statement is to let you know what personal information the Counselling and EFT service collects and holds, why we collect this data, how long it is kept and your rights over your data.
INFORMATION ABOUT YOU
Piece Together collects personal information from you when you enquire about Counselling or EFT services. This information includes contact details and other relevant personal information.
Brief notes will be kept on the sessions. These keep track of what has been spoken about in Counselling sessions and what has been done in EFT sessions. You will not be directly identified on these notes. Practitioners are also required to have supervisors so that they can discuss cases. Again, you will not be identified in these sessions.
Once a client finishes Counselling or EFT sessions, all data regarding their sessions is stored securely for seven years and then destroyed if necessary. Any notes taken when in online meetings will be kept on a secure password-protected device. Once finished, your notes will be stored securely for seven years.
OUR USE OF YOUR INFORMATION
Your personal information will be used only to provide you with our services and give you information about our services. We will not share your details with any other person or organisation without your knowledge and permission unless there is a legal requirement for a safeguarding issue, perceived risk of harm, money laundering or an act of terrorism and radicalisation. A breach of confidentiality is when a person shares information with another in circumstances where it is reasonable to expect that the information will be kept confidential.
SECURITY
We will take all reasonable precautions to prevent the loss, misuse or alteration of information you give us.
Communications in connection with this service will be sent by email and all information received will be kept securely. While working online, sessions must not be recorded by Counsellor, EFT Practitioner or you, the client.
YOUR RIGHTS OVER YOUR PERSONAL DATA
If you would like to see the information we hold about you or would like to correct, update or delete any records, please email me at lynn@piecetogether.co.uk. If you have any concerns about our use of your data, please contact lynn@piecetogether.co.uk . I will do my utmost to resolve any concerns you have.